Política de privacidade

Privacy Policy

A sua privacidade é importante para nós. É política da Ticon respeitar a sua privacidade em relação a qualquer informação sua que possamos coletar no site da Ticon, e outros sites que possuímos e operamos. Solicitamos informações pessoais apenas quando realmente precisamos delas para lhe fornecer um serviço. Fazemos por meios justos e legais, com o seu conhecimento e consentimento. Também informamos por que estamos coletando e como será usado. Apenas retemos as informações coletadas pelo tempo necessário para fornecer o serviço solicitado. Quando armazenamos dados, protegemos dentro de meios comercialmente aceitáveis para evitar perdas e roubos, bem como acesso, divulgação, cópia, uso ou modificação não autorizados.

We do not share personally identifiable information publicly or with third parties, except as required by law. Our website may have links to external websites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies. You are free to refuse our request for personal information, with the understanding that we may not be able to provide you with some of the services you require. Your continued use of our website will be deemed acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us.

Ticon's Cookies Policy

What are cookies?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they collect, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however this may downgrade or 'break' certain elements of the website's functionality.

How to use cookies?

We use cookies for a variety of reasons, detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave all cookies if you are not sure whether or not you need them if they are used to provide a service you use.

Inactivate cookies

You can prevent cookies from being set by adjusting your browser settings (see your browser Help on how to do this). Please be aware that disabling cookies will affect the functionality of this and many other websites you visit. Disabling cookies will generally result in the disabling of certain functionality and features of this website. Therefore, it is recommended that you do not disable cookies.

Cookies we set

Account-related cookies

If you create an account with us, we will use cookies to manage the registration process and general administration. These cookies will generally be deleted when you log out of the system, however in some cases they may remain afterward to remember your site preferences when you log out.

Login-related cookies

We use cookies when you are logged in so that we can remember this action. This saves you from having to log in every time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when you log in.

Cookies related to email newsletters

This website offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications valid only for subscribed/unsubscribed users.

Cookies related to surveys

From time to time, we offer surveys and questionnaires to provide you with interesting information, useful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already participated in a survey or to provide accurate results after changing pages.

Form-related cookies

When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember user details for future correspondence.

Site Preference Cookies

To provide you with a great experience on this website, we provide the functionality to set your preferences for how this website runs when you use it. To remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences.

Third Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you may encounter through this website.

This website uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web, to help us understand how you use the website and how we can improve your experience. These cookies can track things like how much time you spend on the site and the pages you visit so that we can continue to produce engaging content.

For more information about Google Analytics cookies, see the official Google Analytics page. Third-party analytics are used to track and measure usage of this website so that we can continue to produce compelling content. These cookies can track things like the time you spend on the site or the pages you visit, which helps us understand how we can improve the site for you.

We periodically test new features and make subtle changes to the way the site presents itself. When we are still testing new features, these cookies may be used to ensure you receive a consistent experience while on the site, while we understand which optimizations our users appreciate most.

As we sell products, it's important for us to understand statistics about how many visitors to our website actually buy, and so this is the type of data these cookies will track. This is important to you as it means we can make accurate business forecasts that allow us to analyze our advertising and product costs to ensure you get the best possible price.

User Commitment

The user undertakes to make adequate use of the contents and information that Ticon offers on the website and with an enunciative, but not limiting character:

A) Not engage in activities that are illegal or contrary to good faith and public order;

B) Not to spread advertising or content of a racist, xenophobic nature, gambling, any type of illegal pornography, in support of terrorism or against human rights;

C) Not to cause damage to the physical (hardware) and logical (software) systems of Ticon, its suppliers or third parties, to introduce or spread computer viruses or any other hardware or software systems that are capable of causing damages mentioned above.

More informations

Hopefully this is clear and, as mentioned earlier, if there's something you're not sure you need or not, it's generally safer to leave cookies enabled in case it interacts with one of the features you use on our site.

This policy is effective as of October 2021.

HEAD OFFICE

Iporanga Avenue, 1353
District Éden – Sorocaba – SP – Brazil – CEP: 18086-802

SÃO PAULO OFFICE

Carlos Villalva Street, 118, cj. 41
Vila Guarani – São Paulo – SP – Brazil
ZIP CODE: 04307-000

PHONE

+55 (11) 4070-9190